Shipping policy
Shipping Policy
Last Updated: [ 26 July 2026 ]
Thank you for shopping with Mood Wear. This Shipping Policy explains how we process and deliver your orders.
Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- During sales, festive seasons, or high order volumes, processing may take slightly longer.
Shipping Coverage
Mood Wear currently ships across India.
At this time, we do not offer international shipping.
Delivery Time
Estimated delivery times are:
- Metro Cities: 3–7 business days
- Other Cities & Towns: 5–10 business days
- Remote Areas: 7–12 business days
Delivery times are estimates and may vary due to weather, courier delays, public holidays, or other unforeseen circumstances.
Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before payment.
- Free shipping promotions may be offered from time to time.
Order Tracking
Once your order is shipped, you will receive a confirmation email or SMS with a tracking number and courier details.
You can use the tracking number to monitor your shipment on the courier partner's website.
Delivery Attempts
Our courier partner will usually make multiple delivery attempts. If delivery cannot be completed due to an incorrect address, customer unavailability, or refusal to accept the package, the order may be returned to us.
Additional shipping charges may apply for re-dispatch.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
Mood Wear is not responsible for delays or failed deliveries resulting from incorrect or incomplete address details provided by the customer.
Damaged or Missing Packages
If your package arrives damaged or items are missing:
- Contact us within 48 hours of delivery.
- Include your order number and clear photos of the package and product.
- We will investigate the issue and provide an appropriate resolution.
Delayed Deliveries
While we strive to deliver orders within the estimated timeframe, delays caused by courier companies, natural disasters, strikes, government restrictions, or other circumstances beyond our control are not the responsibility of Mood Wear.
Contact Us
If you have any questions regarding shipping, please contact us:
Mood Wear
Proprietor: Nazim Shaikh
Address:
Kamla Raman Nagar, Near Mohammadiya Masjid,
Baiganwadi, Govandi,
Mumbai Suburban, Maharashtra – 400043, India
Email: moodwear.care@gmail.com
Phone: +91 8928835161
