Privacy Policy

Last Updated: [ 26 July 2026 ]

At Mood Wear ("we", "our", "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, or purchase products from us.

By accessing or using our website, you agree to this Privacy Policy.

1. Business Information

Trade Name: Mood Wear

Proprietor: Nazim Shaikh

Business Address:
Kamla Raman Nagar, Near Mohammadiya Masjid,
Baiganwadi, Govandi,
Mumbai Suburban, Maharashtra – 400043, India

Email: moodwear.care@gmail.com

Phone: +91 8928835161

2. Information We Collect

When you use our website, we may collect the following information:

Personal Information

Full Name
Email Address
Mobile Number
Billing Address
Shipping Address

Order Information

Order Details
Purchase History
Delivery Information
Payment Status

Device & Technical Information

IP Address
Browser Type
Device Information
Operating System
Cookies
Website Usage Data

3. How We Use Your Information

We use your information to:

Process and fulfil your orders
Deliver products to your address
Send order confirmations and shipping updates
Process returns and refunds
Respond to customer support requests
Improve our products and website
Prevent fraud and unauthorised transactions
Comply with legal and regulatory obligations
Send promotional emails or SMS (only where permitted or with your consent)

4. Payment Information

Payments made on our website are processed securely through trusted payment gateway providers such as PayU and other authorised payment partners.

Mood Wear never stores your:

Credit Card Number
Debit Card Number
CVV
UPI PIN
Internet Banking Password
OTP

All payment information is encrypted and processed by our payment gateway partners in accordance with applicable security standards.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information with:

Payment gateway providers
Courier and logistics partners
Technology service providers
Government or law enforcement authorities when required by law

These parties receive only the information necessary to perform their services.

6. Cookies

Our website uses cookies and similar technologies to:

Improve website performance
Remember your preferences
Analyse website traffic
Provide a better shopping experience

You can disable cookies through your browser settings, although some website features may not function properly.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

While we strive to use commercially acceptable security measures, no online system can be guaranteed to be completely secure.

8. Data Retention

We retain your information only for as long as necessary to:

Complete your transactions
Provide customer support
Maintain business records
Meet legal, tax, and regulatory obligations

9. Your Rights

You may contact us to:

Access your personal information
Correct inaccurate information
Update your account details
Request deletion of your personal information (subject to legal obligations)
Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

10. Third-Party Services

Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites. Please review their privacy policies before providing any personal information.

11. Children's Privacy

Our website is intended for users aged 18 years or older. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page with the revised "Last Updated" date.

Your continued use of our website after changes are posted constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Mood Wear